'WHERE ARE THE COPS?': home-invasion victims waited 14 minutes for police

Shannon Gaasch says she had just gone to bed when she heard the sound of glass shattering. Someone had thrown a brick through her friend’s door and were inside the house. For nearly 15 minutes, Gaasch was on the phone with 911. During the call, Gaasch said: “I keep telling the dispatcher, 'They’re still in the house, they’re still in the house. Where are the cops? We need them here. We have nowhere to go.”'